About PPC
-
Proudly New Zealand-owned
Designed and tested on New Zealand shores.
-
Better by construction
The lightest, most rigid boards on the market, guaranteed.
-
Tailored foiling experiences
Premium gear tailored to every rider, in all conditions.
Collapsible content
Warranty & Returns
At PPC Foiling, we stand behind the quality and performance of our products. Our gear is designed to endure the demands of riders who expect the best. If something isn’t right, we’re here to help.
Warranty Coverage
We offer the following warranty periods from the date of purchase:
- 5 years on boards
- 1 year on accessories
- 1 year on paddles
- 6 months on wings
- Register your wing to receive an additional 6-month warranty
Our warranty covers manufacturing defects in materials or workmanship under normal and intended use.
What’s Not Covered
The warranty does not apply to:
- Improper use or negligence
- Normal wear and tear (including cuts, scratches, and fading)
- Sun exposure or excessive heat
- Over-inflation
- Commercial or rental use
- Unauthorised repairs or modifications
- Impact damage
- Improper storage
This warranty is valid only to the original purchaser and is non-transferable.
Making a Claim
If you purchased your PPC product from a dealer, please contact them directly to begin your claim.
If you bought from ppcfoiling.com, email us at support@ppcfoiling.com with your proof of purchase.
Once we receive your item, it will be collected and assessed by our team. Claims are processed within 3–7 working days of receiving the product.
If the fault is confirmed under warranty, PPC Foiling will repair, replace, or refund the item at our discretion.
Your Statutory Rights
In the European Union, you are entitled to a minimum two-year legal guarantee under EU consumer protection laws.
This legal guarantee ensures products must meet the contract of sale — meaning they must be as described, fit for purpose, and of satisfactory quality.
Nothing in this warranty affects your statutory rights.
Returns
Not 100% stoked? We accept returns of unused items in their original packaging within 14 days of delivery for a full refund – no questions asked.
PPC Foiling gear is built to perform. If your experience doesn’t match our high standards, we want to make it right
FAQs
What PSI do I inflate my wing up to?
All wings have their recommend inflation pressures displayed around the leading-edge valve. Pumping over the recommended pressure can cause damage to the wing and will void warranty.
Do I wear a leash on my board when wing foiling?
Always wear a leash when wing foiling & buoyancy aids if needed!
Should I wear a helmet when wing foiling?
Yes, a helmet is recommended when new to wing foiling.
Where do I pump up my wing?
Inflate your wing on a smooth, soft surface – like grass etc. Check for any sharp objects.
How soon will I receive my order once placed on the website ppcfoiling.com?
All PPC products are sent by the most efficient couriers for your order – you should expect to receive your gear in 6-10 working days from your purchase.
Will there be any duties or import taxes on my order?
Please note that your shipment may be subject to import taxes, fees and customs duties, depending on your destination country. Out The Blue will cover these fees and for ensuring the product be lawfully imported to your destination.
What does the warranty cover?
Our warranty covers any manufacturing defects under normal use on:
- Wings – 6 months standard, with an additional 6 months when you register your wing (12 months total)
- Boards – 5 years from the date of purchase
To claim the extended warranty on wings, simply register your wing here.
How do I carry my wing foil gear down to the water?
We recommend carrying your board first, then your wing to avoid puncturing your wing with the foil.
How many wings should I purchase to cover all wind ranges for my weight / ability?
We recommend purchasing two wings so you are covered for a larger wind range. For example if you are 80kg you could purchase a 3.8 & a 5.8 so that you are covered in low/high wind ranges.